This package contains all the documents you need to set up a quality management system that meets the criteria of the ISO 9001:2008 standard. If you are working on the introduction of a quality system or plan to start, this package is ideal for you.

It contains all the information you need to get off to a good start right away. The project plan is the core of the package, explaining which steps you can take to set up the system. The documents you need are included in the package. Except for the purchasing procedure and the questions for the effectiveness audits (which are not required components), this package provides all the ISO 9001:2008 documents from this web shop:

The project plan.
This shows and explains the steps you need to take to introduce a quality management system.

The quality manual.
This document indicates that you fulfil the requirements of all the sections in the standard. The most important part is the quality policy. The document contains many helpful tips and suggestions.

The six required procedures.
The procedure for document management is divided into two separate procedures:

1. Managing internal documents .
2. Managing external documents .
3. Managing quality records .
4. Conducting internal audits .
5. Recognizing and dealing with deviations .
6. Taking corrective action .
7. Taking preventive action .

Four handy forms:

1. Internal audit report.
2. Making improvements .;
3. Overview of quality records.
4. Overview of external documents .

Process descriptions.
This document clearly shows how processes can be described, including an example and a format.

Internal auditing manual.
This document contains many tips on how to prepare for, conduct and report on internal audits

Complaints procedure.
This process description consists of the two subprocesses:

1. Handling complaints.
2. Analyzing complaints.

Quality objectives.
Contains a PowerPoint presentation that clearly explains the links between an organization's mission and vision and its quality objectives. The Visionary Management Model is part of this package, giving a step-by-step explanation of the relationship between the mission, vision, policy, strategy, critical success factors and performance indicators at the process level. The package also includes a format (in Excel) showing how to record performance indicators in a graph, giving an immediate visual representation of how effective the actions have been.

Management review.
This document shows and explains which topics need to be covered in order to fulfil the requirements of the ISO 9001.

Explanation of several key concepts
This document can be used as a sort of glossary, providing an explanation of several terms that are frequently used in the quality management field.

Welcome letter.
This letter offers an explanation of the best way for you to use the package.

After purchasing this package, you will no longer have to rely on hours and hours of external support; you can limit your consultancy costs to a minimum. Purchase this package now and enjoy an additional 10% discount on the attractive low price - less than what a consultant would charge for half a day.

The documents are provided in a ZIP file. This package is naturally also based on the new ISO 9001:2008.

Number of pages
76, plus a 34-page presentation.